Credit: Notices and offences

Substantiation notices

If you receive an Australian Consumer Law substantiation notice and would like more information about why and when we issue substation notices, what your rights are and how to comply: see Information Sheet 140 Australian Consumer Law substantiation notices: Your rights (INFO 140).

Infringement notices

Information Sheet 128 Credit infringement notices: Your rights (INFO 128) explains what your options are if you receive an infringement notice, and the effects of payment and non-payment.

Offences

Information Sheet 109 Credit licensee offences: Prohibited dealings and unlawful authorisations (INFO 109) answers frequently asked questions on the operation of some offences under the National Consumer Credit Protection Act 2009 (National Credit Act).

Related links

    • Information Sheet 105 FAQs: Dealing with consumers and credit (INFO 105)

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Last updated: 22/10/2020 09:29