Scams targeting ASIC customers
These emails often have a link that provides an invoice with fake payment details or infects your computer with malware if you click the link.
- Warning signs the email is not from ASIC
- How do I protect myself from email scams?
- How do I notify ASIC of a potential scam?
An email is probably a scam and is not from ASIC if it asks you:
- to make a payment over the phone
- to make a payment to receive a refund
- for your credit card or bank details directly by email or phone
- pay fees that are different to the fees on our website
ASIC notifications will come from the email address ASIC.Transaction.Nofirstname.lastname@example.org.
It's sent at least 30 days before your renewal is due and is sent via email in most cases. Here's an example of what a genuine renewal email will look like.
Here is an example of a scam email from 20 December 2019. (click the image to enlarge)
If the email you received contains the above information, it is not from ASIC.
To help protect yourself:
- keep your anti-virus software up to date and run weekly anti-virus and malware scans
- be wary of emails that don't address you by name or misspell your details and have unknown attachments
- remove email access from people who no longer need it
- use a spam filter on your email account and don't click any links on a suspicious email
- secure your wireless network and be careful when using public wireless networks.
You can also check your registration renewal date; ASIC will only issue a renewal notice 30 days before your renewal date. You can search for your business name on our register and if it's outside our usual timeframe, it might be a scam.
For more information on protecting yourself from scams, visit ASIC's MoneySmart website.
If you would like to notify ASIC of a potential scam email, you can forward the entire email to ReportASICEmailFraud@asic.gov.au.