Scams targeting ASIC customers

Scammers pretending to be from ASIC have been contacting Registry customers asking them to pay fees and give personal information to renew their business or company name.

These emails often have a link that provides an invoice with fake payment details or infects your computer with malware if you click the link.

Warning signs the email is not from ASIC

An email is probably a scam and is not from ASIC if it asks you:

  • to make a payment over the phone
  • to make a payment to receive a refund
  • for your credit card or bank details directly by email or phone
  • pay fees that are different to the fees on our website

ASIC notifications will come from the email address ASIC.Transaction.No-reply@asic.gov.au

It's sent at least 30 days before your renewal is due and is sent via email in most cases. Here's an example of what a genuine renewal email will look like.

Here is an example of a scam email from 4 November 2019. (click the image to enlarge)

Scam Email 4112019

If the email you received contains the above information, it is not from ASIC.

How do I protect myself from email scams?

To help protect yourself:

  • keep your anti-virus software up to date and run weekly anti-virus and malware scans
  • be wary of emails that don't address you by name or misspell your details and have unknown attachments
  • remove email access from people who no longer need it
  • use a spam filter on your email account and don't click any links on a suspicious email
  • secure your wireless network and be careful when using public wireless networks.

You can also check your registration renewal date; ASIC will only issue a renewal notice 30 days before your renewal date. You can search for your business name on our register and if it's outside our usual timeframe, it might be a scam.

For more information on protecting yourself from scams, visit ASIC's MoneySmart website.

How do I notify ASIC of a potential scam?

If you would like to notify ASIC of a potential scam email, you can forward the entire email to ReportASICEmailFraud@asic.gov.au.

Related links

 

What is an ASIC key?

Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity and protects your business information by making sure only you and those you have authorised can access it.

Learn more about ASIC keys

What is an AUSkey?

AUSkey is a single key to access government online services. In the future, you may no longer need different user IDs and passwords as AUSkey becomes accepted by more government agencies for their online services.

Learn more about AUSkeys

What is a corporate key?

A corporate key is an 8-digit number uniquely associated with a company’s ACN. Your company needs only one corporate key.

Learn more about corporate keys

What is an invitation key?

An invitation key is a unique key to register for, or connect to an entity in, the ASIC Regulatory Portal.

Learn more about invitation keys 

What is an industry funding security key?

Your industry funding security key is a unique number used to launch an online transaction in the ASIC Regulatory Portal that will enable us to calculate your final industry funding invoice. You will be prompted to submit business activity metric information on the operation of your business in the previous financial year.

Learn more about industry funding security keys

Last updated: 04/11/2019 02:53