Support for journalist search
Our user guides provide step-by-step instructions for completing searches in the Journalist Portal.
- Search business names register
- Search company register
- Reading your company and business name extracts
- Basic troubleshooting
We provide two options for following our user guides:
- PDF documents with screenshots
- HTML text of the PDF documents
- Guide to reading current and historical business name extracts
From time to time, you may encounter log in errors that aren’t related to incorrect log in details. You should try logging in from a different Internet browser when this happens.
To optimise your log in experience, we recommend clearing your cache and cookies regularly.
We also suggest avoiding things like using your Internet browser to save your log in credentials, or copying and pasting your password. Typing your password directly into the password field is the best option.
If problems persist, please email email@example.com to have your password reset.