User Guide: Registered Agent Portal - How to change company details – change to members register
How to change company details – change to members register
Proprietary companies must notify ASIC of any changes to the company’s share structure and details of their top 20 members.
Public companies must notify of changes to their share structure after they have received their annual company statement, if changes have occurred. Notification must be received within 28 days of the date of issue of the annual company statement.
There are two special cases for proprietary companies:
•	Firstly, court-ordered corrections of the register must be notified to ASIC as specified by the court order or within one month of the court order.
•	Secondly, reductions in share capital must be notified to ASIC within 14 days after the passing of the resolution to reduce share capital.
Companies limited by guarantee, or companies limited by shares and guarantee who have not issued any shares are not required to provide any details about share structure or members.
Transferring Financial Institutions are not required to provide details of member shares that meet the requirements of Reg. 12.8.03.
You will need to log in to your online account before you begin.
Step 1
Once logged in, select 'start new form' in the left hand menu.
Step 2
From the list of available forms, select '484'.
Step 3
Enter the ACN/ABN.
•	Select 'next' to continue.
Step 4
Review the company details.
•	Select 'yes' to confirm the information displayed is correct.
•	Select 'next' to continue.
Step 5
Select 'change to members register'.
If you are changing the total number of shares for this company, please also select 'change to share structure' at the same time.  Refer to the Registered Agent User Guide - how to change company details - change to share structure for further assistance with share structure changes.
•	Select 'next' to continue.
Step 6
Review the existing member information.  From here you can:
•	Select 'add a new member to the register'.  Go to step 7, or
•	Select 'change an existing member’s shareholdings'.  Go to step 10, or
•	Cease a member.  To do this, select 'change' against the member you want to cease and go to step 13.
Step 7
Enter the 'date of entry onto the register'.
•	Select an existing officeholder from the drop-down list, or enter the person name, or enter the organisation name/ACN. 
•	Enter the address of the new member.
•	Select whether the shares are held jointly.  If the shares are jointly held, you will be prompted to add the details of the joint shareholder.
•	Select 'next' to continue.
Step 8
Enter the date of change.
•	Select a 'share class' from the drop-down list.
•	Enter the number now held.
•	Enter the total paid.
•	Enter the total unpaid.
•	Select whether or not the shares are beneficially held.
•	Select whether or not you wish to add the member to the top 20 shareholding list for this class.  This question is not mandatory.  If the company does not have more than 20 members, you can ignore this question.
•	Select 'next' to continue.
Step 9
Review the new member details.
•	If no further changes are required, select 'next' to confirm the details are correct, and go to step 16, or
•	Select 'undo' to remove the changes, or 
•	Select 'review' to edit the changes (this will return you to step 8).
If you are adding a new share type to an existing member, select 'next' to continue to the member’s summary page, and select 'add a new member to the register'.  You cannot add a new share type to an existing member from this page - the members holdings summary page.
Step 10
Before commencing to change a member's shareholdings, note that if you only wish to ‘change’ whether or not the member’s shares are benefically held, you must cease and then re-add the member.   
•	For all other changes to the member's shareholdings, select 'change'.  
Step 11
Enter the date of change.
•	Enter the number now held.
•	Enter the total paid.
•	Enter the total unpaid.
•	Select whether or not the shares are beneficially held.
•	Select whether or not you wish to remove the member from the top 20 shareholding list for this class.  This question is not mandatory.  If the company does not have more than 20 members, you can ignore this question.
•	Select 'next' to continue.
Step 12
Review the new member details.  
•	If no further changes are required, select 'next' to confirm the details are correct and go to step 16, or
•	Select 'undo' to remove the changes, or 
•	Select 'review' to edit the changes (this will take you to the previous screen).
Step 13
Select 'cease' to cease a member.
Please note you cannot add a new share type to an existing member from this page, the members - holdings summary page.  If you are adding a new share type to an existing member, select 'next' to continue to the member’s summary page, and then select 'add a new member to the register'.  
Step 14
Enter the 'date of change'.
•	Select 'next' to continue.
Step 15
Review the details of the member being ceased.
•	If no further changes are required, select 'next' to confirm the details are correct and go to step 16, or
•	Select 'undo' to remove the changes, or 
•	Select 'review' to edit the changes.
Please note you cannot add a new share type to an existing member from this page, the members - holdings summary page.  If you are adding a new share type to an existing member, select 'next' to continue to the member’s summary page, and select 'add a new member to the register'.  
Step 16
Review all changes to the members register.
•	Select 'next' to confirm the changes are correct and go to step 17, or
•	Select 'undo' to remove the changes, or
•	Select 'review' to edit the changes, or 
•	Select 'change' to make additional changes.
Step 17
Select the company’s authorising officeholder from the drop-down list.
•	Select 'yes' to complete the declaration when you are satisfied the document is being lodged within the terms and conditions of ASIC’s Electronic Lodgement Protocol.
•	Select 'submit' to lodge the form with ASIC.
The lodgement process is not instantaneous – it may take some time to process.
If the form is accepted by ASIC, it will appear in 'forms submitted'.
If the form is not accepted, it will appear in 'forms in progress'.  You will need to select it and correct the errors, before resubmitting the form.
Step 18
Your transaction has now been submitted.
•	Select 'next' to continue.
Please note, the system may occasionally present an additional form submission screen at this point.  If this is the case, continue to select 'next' to finalise this transaction.
Published by the Australian Securities and Investments Commission. Last updated in October 2014