Requesting an ASIC key over the phone

Before you can link information about your licence to your ASIC Connect account, you will need to request an ASIC key.

Here are the steps you need to follow for requesting an ASIC key over the phone.

1 Phone our Customer Contact Centre

1300 300 630

Hours of operation:

Mon - Fri 8.30am to 5.00pm (local time)

2 Verify your identity

You will be asked one or more security questions so we can verify your identity.


Provide your email

This is the email address we will send your ASIC key to.

Your ASIC key will then be sent to your nominated email address by the next business day.

The email will be sent from

To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.

Further links


What to do if you have not received your ASIC key

If you have not received an email with your ASIC key, use this link to see what steps you should take

Search our registers

Use our online services

Find a form

Contact us

Last updated: 26/08/2016 02:10