FinTech, Platforms and Wraps – The Future of Wealth Management Technology
A speech by Greg Tanzer, Commissioner, Australian Securities and Investments Commission at the The Future of Wealth Management Technology (Sydney, Australia) 4 August 2016
Introduction: The importance of culture
Culture is a set of shared values and assumptions within an organisation. It reflects the underlying ‘mindset of an organisation’, the ‘unwritten rules’ for how things really work. It works silently in the background to direct how an organisation and its staff think, make decisions and actually behave. Because culture lies at the heart of how an organisation and its staff think and behave, it is an important driver of outcomes for investors and financial consumers.